Employment Opportunities

Allow your skills to flourish at Antrim 1844’s award winning boutique hotel & estate. Antrim 1844 is a well-established luxury boutique hotel, fine dining restaurant, and wedding venue located just 15 minutes south of Gettysburg, PA and 25 minutes north of Frederick, MD. Our wine cellar, one of the largest collections on the east coast, boasts over 20,000 bottles, has been awarded the Wine Specatator Best of Award of Excellence for over a decade. Raved as one of the most prestigious inns in the country by Zagat Survey, this Historic Hotel of America property features 40 unique guestrooms and suites spanning through 11 houses on 24-acres of pristine lawns and manicured gardens and is a TripAdvisor Certificate of Excellence Hall of Fame inductee. Antrim 1844's culinary facilities include the Smokehouse Restaurant serving a six-course prix-fize dinner nightly in the main house and a separate 275-person capacity banquet facility. The Smokehouse Restaurant is listed in the top 1% of restaurants in North America by DiRoNA. 

FULL-TIME BENEFITS INCLUDE:

  • Paid Vacation

  • Paid Sick Leave

  • Paid Personal Leave

  • Paid Holidays

  • Accommodations & Dining Discounts for Hotel & Smokehouse Restaurant

  • Annual Employee Party

  • Accommodation Discounts at Participating Historic Hotels of America Members

AVAILABLE POSITIONS:


Corporate Sales Manager

Essential Functions:

  • Conduct prospecting/cold calls for new business.

  • Schedule and conduct outside sales appointments for new business.

  • Create and Finalize all proposals, contracts, and turnovers for group bookings.

  • Maintain a balance of account maintenance and prospecting for new business.

  • Respond to incoming sales inquiries for the hotel within 4 hours of receipt

  • Coordinate all details of groups events, meal functions, etc. with the client and communicate internally to appropriate departments via established channels.

  • Develop and execute sales action plans to close on targeted accounts and/or business.

  • Meet or exceed sales goals set by the DOSM/Budget including sales activity production.

  • Establish and maintain existing accounts.

  • Solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues and meet/exceed goals.

  • Entertain potential clients/guests. Invite clients to the hotel for entertainments, lunches and site inspections.

  • Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends.

  • Communicate accurately to operations, the details needed to satisfy the contract.

  • Participate in training, trade shows, networking events and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals.

  • Execute cut-off dates on group bookings.

  • Prepare creative ways in which to reach out to a potential client for future business.

  • Analyze requirement of function, outline available hotel facilities and service offered and quote pricing.

  • Demonstrate positive leadership characteristics, which inspire employees.

  • Complete other duties as assigned by supervisor to include cross training.

Qualifications and Skills:

  • Strong understanding of negotiation and interpretation of contracts.

  • Must have strong attention to detail and ability to multi-task effectively.

  • Business communication skills - written and verbal.

  • Understanding/knowledge of Microsoft office and G-Suite.

  • Present a professional appearance (business suit) and confidence.

  • Proactive sales approach, assertive and fast-paced, driven to succeed.

  • Understanding of respective market segment, competitors' strengths, weaknesses, economic trends, supply and demand

  • Works well under pressure.

  • Ability to communicate effectively with the public and other employees.

  • Hotel corporate sales experience preferred

Job Type: Full-time

Benefits Offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others

Director of Rooms

Allow your leadership skills to flourish at our award-winning historic boutique hotel & estate as Director of Rooms.

Director of Rooms will assign, instruct Housekeeping and Front office team members in details of work.

  • Observe performance and encourage improvement.

  • Monitor hotel occupancy and make staffing adjustments accordingly.

  • Supervise, review cost and inventory controls for Rooms division.

  • Lead and communicate with management concerning prioritized business initiatives.

  • Create and sustain a culture of excellence, and succession that employees can buy into that drives employee satisfaction

  • Director of Rooms will oversee guest experience programs and metrics, using them to drive forward different departmental initiatives

  • Be involved in the process of identification, recruitment and hiring.

Qualifications:

  • Minimum of 3 years of experience in Hotel Operations management

  • Ability to work independently, and within a team environment interchangeably

  • Rooms management experience

  • Exceptional management skills with a proven record of accomplishment in mentoring and leading successful teams

  • Proficient technical skills that include being able to navigate all different types of hospitality industry Information Systems (PMS, POS,

Job Type: Full-time

Experience:

  • hotel management: 3 years (Preferred)

Benefits Offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others


Bellhop

Overview and Responsibilities:

  • Greet all guests with a smile and welcome them

  • Provide our guests with efficient, friendly and thoughtful service

  • Provide the first and last impression the guests will have of Antrim 1844 Country House Hotel

  • Assist in loading and unloading baggage to and from vehicles

  • Ensure safe custody and transportation of all guests' luggage within the hotel and avoid any damage to guests' and hotel property.

  • Responsible for informing guests about their guestroom and the guestroom amenities

  • Explain features of the room, such as operation of television, night-lock etc...

  • Assist in maintaining cleanliness of hotel lobbies and reports needed repairs.

  • Perform personal services such as delivering messages and packages/parcel, running errands.

  • Handles any guest complaints or problems promptly and to ensure that all resolved / unresolved incidents are reported to your Supervisor.

  • Be security conscious with respect to guests, staff and hotel property/welfare and to report suspicious circumstances to your Supervisor.

  • Work as a team member to ensure our guests have the best possible experience

Job Type: Full-time

Experience:

  • Customer Service: 2 years (Preferred)

Benefits offered:

  • Health insurance

  • Paid time off

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others


Front Desk Agent/ Night Auditor

Job Description:

Front Desk agent/Night Auditor reconciles all the day’s financial activities, makes corrections as needed, and ensured the accuracy of those records. Front desk Agent/Night Auditor is required to be professional, hands-on and very pleasant, even in the event of adversity. They greet guests and provide registration; answering phone calls, making room and dinner reservations, meeting and exceeding the customer's expectations.

Duties and Responsibilities:

  • Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel’s financial and accounting records

  • Manage the registration process.

  • Ask for identification and ensure that the provided credentials are accurate.

  • Handle guest check-ins and check-outs appropriately.

  • Manage accurate accounting of all rooms.

  • Provide guests with room keys

  • Take room and dinner reservations over the telephone, through emails and in person.Answer queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions.

  • Refer guests to appropriate departments to resolve complaints or provide suggestions.

  • Compute bills and take payments.

  • Provide guests with directions around the hotel.

  • Provide our guests with an exemplary customer service experience.

  • Additional responsibilities as required.

Qualifications:

  • Strong communication skills in English, both written and verbal essential.

  • Ability to work in a fast paced, multi-tasking work environment.

  • Demonstrate strong customer service skills.

  • Highly motivated individual.

  • Ability to work all shifts, including weekends, evenings and holidays.

  • Experience in PMS/Reservations software, Google Apps, Knowledge of computers and computer programs helpful; strong sales and diverse customer service backgrounds are strongly encouraged to apply.

  • Previous Hotel experiences a plus.

  • Accounting experience helpful.

  • Background screen required.

Job Type: Full-time

Experience:

  • Customer Service: 2 years (Preferred)

Benefits Offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others

Maintenance Supervisor

Essential Duties & Responsibilities

  • Manage, lead select, train, evaluate, counsel and discipline maintenance staff in accordance with company policy.

  • Maintain employee records concerning attendance, punctuality and performance.

  • Determine the labor needs and adjust staffing levels; prepare daily checklist for maintenance.

  • Hold regular staff meetings to communicate information and update and listen to staff concerns or comments.

  • Provide guidance and motivation to maintenance staff.

  • Works with outside vendors on projects; obtaining quotes and purchasing services and parts for project completion

  • Perform and direct operations for the exterior and interior of the facilities including electrical, refrigeration, plumbing, heating & cooling, structural and other maintenance work to maintain the property in an optimum and efficient condition.

  • Ensure that all distribution systems for electricity, water, gas and other systems are maintained as appropriate.

  • Schedule all work to be done at a minimum of inconvenience to guests.

  • Conduct continuous inspections of the building, grounds, and public areas to ensure compliance with OSHA, fire & safety laws, and company standards and regulations correcting any potential safety hazards or cleanliness issues.

  • Possess complete knowledge and keep current on the emergency procedures for the property.

  • Manage and oversee preventative maintenance programs for guest rooms, public areas, hotel-equipment and carpet care.

  • Maintain work areas and equipment in a clean and well-organized manner, ensuring equipment operating logs are up to date.

  • Communicate effectively with all hotel staff to ensure smooth delivery of services.

  • Stay in touch with the Front Desk regarding guest needs that arise during the shift.

  • Conduct inventory, order and regulate hotel supplies.

  • Other duties as assigned.

Job Type: Full-time

Experience:

  • Maintenance: 3 years (Preferred)

License:

  • Driver's License (Required)

Benefits offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Others

AM/Morning Restaurant Manager

Duties and Responsibilities:

  • AM Manager delegates authority and assign responsibility to all employees; supervise work activities of all employees.

  • Ensure all food and beverage associates receive proper training for their position(s), including safety training and standard operating procedures.

  • Monitor and maintain cost controls including but not limited to food cost, beverage cost, labor costs and other expenses.

  • Create and implement sanitation procedures that ensure we will successfully pass any and all government inspections.

  • Answer guests’ complaints and resolve problems to maintain a high level of guest satisfaction.

  • Ensure associate paperwork, work schedules and payroll processing are completed and submitted in a timely manner.

  • Order food, beverages, supplies and equipment as needed. Create purchase orders and receive appropriate approval before ordering.

  • Handle and resolve associate issues.

  • Develop and maintain department training and service standards.

  • AM Manager works in conjunction with Executive Chef and Director of F&B to ensure that monthly inventories are completed and accurate

  • Have a professional attitude and proper business attire when on the property, ready to meet or serve a client at any time.

  • Meet company appearance and uniform standards.

  • Can communicate effectively and ensure teamwork with co-workers and management.

Requirements:

  • Minimum of 2 years’ experience as food and beverage operations manager.

  • Strong knowledge of all technology business tools and ability to understand and manage technology partners.

  • Willingness to work a flexible schedule

  • Full-time management position that requires full flexibility, ability to work weekends and holidays and a varied schedule

Job Type: Full-time

Experience:

  • Restaurant Management: 2 years (Preferred)

Benefits Offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Others

  • Workplace perks such as food/coffee and flexible work schedules

Sous Chef/Banquet Chef

Responsible for monitoring and ensuring that company systems and standard operating procedures are met for all areas that directly report to him/her. Primary responsibilities are overseeing all aspects of production and execution. Sous Chef has the human resource, financial and administrative responsibilities as they pertain to his/her direct reports. Must work closely with executive chef in promoting company’s culture, mission and philosophy.

Qualifications

  • Three years supervisory experience in high-quality environment.

  • Passionate culinarian with great palette and sense of presentation.

  • Ability to handle multiple tasks and work well in environment with time constraints.

  • Ability to troubleshoot effectively.

  • Detail-oriented with good organizational skills, performing work accurately and efficiently.

  • Demonstrates excellent communication skills, both oral and written.

  • Ability to develop, implement and maintain systems for culinary staff.

  • Ability to effectively train and develop staff and build team morale.

  • Ability to hold others accountable for following company standards and procedures.

  • Ability to innovate and implement new ideas.

  • Demonstrates effective leadership skills including delegation skills.

  • Ability to work flexible schedule in order to accommodate business levels.

Duties

  • Conduct hands-on teaching and training in kitchen, working closely with chefs and cooks, as well as other staff as applicable.

  • Train and educate staff on menu items and changes; monitor and hold staff accountable for implementing the standards.

  • Assist Executive Chef in maintenance and upkeep of systems.

  • Assist Executive Chef in detailed planning and administrative work with special projects.

Job Type: Full-time

Benefits offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others


Housekeeping Manager

  • Housekeeping Manager will train housekeeping department employees according to established guidelines; counsel as required.

  • Supervise and maintain accurate payroll records of department employees.

  • Inspect the facility routinely and recommend changes necessary to maintain the desired quality and quantity of performance.

  • Establish a work log or checklist for daily, weekly, or monthly housekeeping tasks.

  • Conduct inspection of operating status of equipment, inventory of supplies, and submit monthly report of this information; conduct year-end and quarterly equipment inventory.

  • Make beds and fold terry.Clean bathrooms. Remove trash, dirty linen, and room service items.

  • Housekeeping Manager will check that all appliances are present in the room and in working order.

  • Straighten desk items, furniture, and appliances.

  • Open all drawers/doors in check-out rooms and remove items left by guest.

  • Dust inside, check under bed(s), chairs and sofa for debris and remove if present.

  • Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.

  • Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.

  • Dust pictures, frames and mirrors.

  • Remove dust and debris on television and other electronic devices in room. Set correct time on clock.

  • Clean all lamps and light switches; check for proper working order.

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Conduct monthly building and grounds inspections

  • Work on all other duties, functions, special projects and responsibilities as assigned by the General Manager

QUALIFICATIONS:

  • Full-time position.

  • 3 years of housekeeping experience required.

  • 3 years of management experience required.

  • Will have exposure to chemical odors, frequent crouching, bending and stooping, lifting up to 50 pounds.

  • Job Type: Full-time

Experience:

  • Housekeeping management: 3 years (Preferred)

Benefits offered:

  • Paid time off

  • Health insurance

  • Workplace perks such as food/coffee and flexible work schedules

  • Others

Marketing Manager

Antrim 1844 is seeking a Marketing Manager to plan and implement comprehensive marketing programs.

JOB RESPONSIBILITIES:

  • Formulate, design and execute marketing and PR initiatives to include print/digital promotions, email/direct marketing campaigns, website, social media planning and execution, writing and editing press releases and other communications

  • Translate business objectives and strategies into actionable, integrated marketing programs across all disciplines, including advertising, promotions and publicity

  • Create and promote brand awareness

  • Website management to include regular audits of website content to ensure it is accurate and updated. Work with management team to update all necessary information with copy, imagery, etc. as well as lead brainstorming sessions to generate content that will ultimately lead to purchase.

  • Evaluate and implement SEO, PPC and web analytic strategies.

  • Manage URL listings

  • Execute and design all email marketing campaigns.

  • Assist in planning and advertising special event promotions including, but not limited to, customer appreciation specials, wine tastings, etc.

  • Serves as brand representative for internal and external purposes; promotes and protect brand equity

  • Work closely with vendors, press and advertisers to further increase brand and produce awareness

  • Professionally represents the property at all industry/community functions

  • Assists with reports and/or competition data collection

  • Leverage social networks to enhance campaign performance

  • Understand and create marketing content that aligns with customer interests and demographics

  • Oversee media buy negotiations and advertising placement

  • Monitors competitive marketing techniques and activities

  • Administers development and maintenance of customer database and CRM. Data entry skills required

  • Manages employment postings and applications receipt for distribution to appropriate hiring managers and attends job fairs as needed

  • Monitor and direct all website inquiries to appropriate parties, while maintaining accurate sales rotations and data capture to CRM database

  • Create on-property promotions and programming and work with applicable departments to implement

  • Support social media function with stories and ideas to generate buzz online

  • Maintain and build upon contact lists using data collected from inquiries and guest requests

  • Information Technology support as needed

  • Provide guests with information to enhance guest experience

  • Create weekly status update reports and print for management meetings

  • Develop and execute marketing schedule for all advertising activities, including email campaigns, blog posts, social media, etc.

  • Manages system reservation confirmations and online request inquiries

  • Evaluate ROI and work with advertisers to negotiate best available rates

  • Expectation of 50 hours per week

 

QUALIFICATIONS

  • Ability to write reports, business correspondence and produce manuals

  • Ability to present information to management and public groups

  • Ability to define problems, collect data, establish facts and draw valid conclusions

  • Demonstrate strong leadership and significant influence management skills

  • Strong understanding of website design, specifically SquareSpace, SEO, SMO, PPC, Google Analytics, Google AdWords, CRM usage, and PMS

  • Bachelor’s Degree in Marketing or equivalent job experience

  • 2+ years of experience in marketing, advertising, branding, public relations, social media strategy and execution

  • Strong verbal and written skills

  • Strong computer proficiency with a background working with Google Apps preferred

  • Ability to act independently with minimal or no supervision

  • Ability to effectively deal with stressful situations with patience, tact and diplomacy

  • Ability to manage multiple projects, meet and work effectively under time and resource constraints

  • Proficient in graphic design with an available portfolio, including commercial print work

  • Hospitality industry experience preferred

  • Working knowledge of copyright laws and proper procedures for image use

  • Mailchimp experience, including integrations between various platforms

  • Zapier experience, including integrations between various platforms

Job Type: Full-time

Benefits Offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others