Employment Opportunities

Allow your skills to flourish at Antrim 1844’s award winning boutique hotel & estate. Antrim 1844 is a well-established luxury boutique hotel, fine dining restaurant, and wedding venue located just 15 minutes south of Gettysburg, PA and 25 minutes north of Frederick, MD. Our wine cellar, one of the largest collections on the east coast, boasts over 20,000 bottles, has been awarded the Wine Specatator Best of Award of Excellence for over a decade. Raved as one of the most prestigious inns in the country by Zagat Survey, this Historic Hotel of America property features 40 unique guestrooms and suites spanning through 11 houses on 24-acres of pristine lawns and manicured gardens and is a TripAdvisor Certificate of Excellence Hall of Fame inductee. Antrim 1844's culinary facilities include the Smokehouse Restaurant serving a six-course prix-fize dinner nightly in the main house and a separate 275-person capacity banquet facility. The Smokehouse Restaurant is listed in the top 1% of restaurants in North America by DiRoNA. 

FULL-TIME BENEFITS INCLUDE:

  • Paid Vacation

  • Paid Sick Leave

  • Paid Personal Leave

  • Paid Holidays

  • Accommodations & Dining Discounts for Hotel & Smokehouse Restaurant

  • Annual Employee Party

  • Accommodation Discounts at Participating Historic Hotels of America Members

AVAILABLE POSITIONS:

Front Desk Agent/ Night Auditor

Job Description:

Front Desk agent/Night Auditor reconciles all the day’s financial activities, makes corrections as needed, and ensured the accuracy of those records. Front desk Agent/Night Auditor is required to be professional, hands-on and very pleasant, even in the event of adversity. They greet guests and provide registration; answering phone calls, making room and dinner reservations, meeting and exceeding the customer's expectations.

Duties and Responsibilities:

  • Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel’s financial and accounting records

  • Manage the registration process.

  • Ask for identification and ensure that the provided credentials are accurate.

  • Handle guest check-ins and check-outs appropriately.

  • Manage accurate accounting of all rooms.

  • Provide guests with room keys

  • Take room and dinner reservations over the telephone, through emails and in person.Answer queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions.

  • Refer guests to appropriate departments to resolve complaints or provide suggestions.

  • Compute bills and take payments.

  • Provide guests with directions around the hotel.

  • Provide our guests with an exemplary customer service experience.

  • Additional responsibilities as required.

Qualifications:

  • Strong communication skills in English, both written and verbal essential.

  • Ability to work in a fast paced, multi-tasking work environment.

  • Demonstrate strong customer service skills.

  • Highly motivated individual.

  • Ability to work all shifts, including weekends, evenings and holidays.

  • Experience in PMS/Reservations software, Google Apps, Knowledge of computers and computer programs helpful; strong sales and diverse customer service backgrounds are strongly encouraged to apply.

  • Previous Hotel experiences a plus.

  • Accounting experience helpful.

  • Background screen required.

Job Type: Full-time

Experience:

  • Customer Service: 2 years (Preferred)

Benefits Offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others


Marketing Manager

Antrim 1844 is seeking a Marketing Manager to plan and implement comprehensive marketing programs.

JOB RESPONSIBILITIES:

  • Formulate, design and execute marketing and PR initiatives to include print/digital promotions, email/direct marketing campaigns, website, social media planning and execution, writing and editing press releases and other communications

  • Translate business objectives and strategies into actionable, integrated marketing programs across all disciplines, including advertising, promotions and publicity

  • Create and promote brand awareness

  • Website management to include regular audits of website content to ensure it is accurate and updated. Work with management team to update all necessary information with copy, imagery, etc. as well as lead brainstorming sessions to generate content that will ultimately lead to purchase.

  • Evaluate and implement SEO, PPC and web analytic strategies.

  • Manage URL listings

  • Execute and design all email marketing campaigns.

  • Assist in planning and advertising special event promotions including, but not limited to, customer appreciation specials, wine tastings, etc.

  • Serves as brand representative for internal and external purposes; promotes and protect brand equity

  • Work closely with vendors, press and advertisers to further increase brand and produce awareness

  • Professionally represents the property at all industry/community functions

  • Assists with reports and/or competition data collection

  • Leverage social networks to enhance campaign performance

  • Understand and create marketing content that aligns with customer interests and demographics

  • Oversee media buy negotiations and advertising placement

  • Monitors competitive marketing techniques and activities

  • Administers development and maintenance of customer database and CRM. Data entry skills required

  • Manages employment postings and applications receipt for distribution to appropriate hiring managers and attends job fairs as needed

  • Monitor and direct all website inquiries to appropriate parties, while maintaining accurate sales rotations and data capture to CRM database

  • Create on-property promotions and programming and work with applicable departments to implement

  • Support social media function with stories and ideas to generate buzz online

  • Maintain and build upon contact lists using data collected from inquiries and guest requests

  • Information Technology support as needed

  • Provide guests with information to enhance guest experience

  • Create weekly status update reports and print for management meetings

  • Develop and execute marketing schedule for all advertising activities, including email campaigns, blog posts, social media, etc.

  • Manages system reservation confirmations and online request inquiries

  • Evaluate ROI and work with advertisers to negotiate best available rates

  • Expectation of 50 hours per week

 

QUALIFICATIONS

  • Ability to write reports, business correspondence and produce manuals

  • Ability to present information to management and public groups

  • Ability to define problems, collect data, establish facts and draw valid conclusions

  • Demonstrate strong leadership and significant influence management skills

  • Strong understanding of website design, specifically SquareSpace, SEO, SMO, PPC, Google Analytics, Google AdWords, CRM usage, and PMS

  • Bachelor’s Degree in Marketing or equivalent job experience

  • 2+ years of experience in marketing, advertising, branding, public relations, social media strategy and execution

  • Strong verbal and written skills

  • Strong computer proficiency with a background working with Google Apps preferred

  • Ability to act independently with minimal or no supervision

  • Ability to effectively deal with stressful situations with patience, tact and diplomacy

  • Ability to manage multiple projects, meet and work effectively under time and resource constraints

  • Proficient in graphic design with an available portfolio, including commercial print work

  • Hospitality industry experience preferred

  • Working knowledge of copyright laws and proper procedures for image use

  • MailChimp experience, including integrations between various platforms

  • Zapier experience, including integrations between various platforms

Job Type: Full-time

Benefits Offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others

Lead Line Cook

Antrim 1844 is an upscale boutique hotel that specializes in luxurious accommodations, lavish weddings, corporate events and meetings and exquisite fine dining.

We are looking for a Lead Line Cook to join our expanding team.

Responsibilities:

  • Work cleanly and efficiently with respect for quality ingredients and careful attention to preparation.

  • Ensure smooth service operations both individually and as a team.

  • Maintain high standards of excellence, superior culinary skills and a refined palate.

Qualifications:

  • Must be motivated and possess excellent communication and problem solving skills.

  • All employees must maintain a neat, clean and well-groomed appearance.

  • Advanced product knowledge.

  • 2-3 years of fine dining culinary service experience.

Job Type: Full-time

Experience:

  • Line Cook: 2 years (Required)

Benefits Offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others

Bartender

  • Bartender operates computer, gives change, distributes checks, keeps accurate record of change transactions. Operates blender, bar equipment.

  • Resourceful with all beverages, fruits and supplies in order to maintain reasonable liquor cost.

  • Requisitions supplies, fruits and beverages necessary to stock bar.

  • Bartender maintains a respectful control over guests and servers at all times.

  • Is trained in Alcohol Awareness Program and assists in ensuring all servers have received such training.

  • Prepares drinks to order using proper portions and ingredients for guests.

  • Assists in maintaining bar stocks. Responsible for cleanliness behind bar, storage space and equipment.

  • Maintains good customer relations in a courteous and professional manner.

  • Maintains company standards—ensures beverage preparation is performed according to specified procedures and recipes.

  • Maintains health and sanitation standards.

Benefits Offered:

  • Paid time off

  • Health insurance

  • Employee discounts

  • Workplace perks such as food/coffee and flexible work schedules

  • Others